Frequently Asked Questions

Eco-Safe Wastewater Technologies is happy to provide a list of commonly asked questions that you might have about OSSF (On-Site Sewage Facilities). We frequently update our site with new questions and answers to better serve our valued customers.

What does an on-site inspection include?

Why should I get septic certification?

Why should I have the OSSF inspected?

Who should I contact to perform certification inspections?

What do I need to do to prepare for the inspection?

I need a copy of my records for my OSSF. Who has them and how do I get a copy?

Am I required to have a septic tank system inspection if I am buying or selling a house? If so, is this a state, county, or city requirement?

My high-water alarm is on. What do I do?

There is a septic odor in my house. What should I do?

There is a septic odor outside in my yard. What should I do?

Address

15101 Debba Drive
Austin, Texas 78734

Call Us

512-266-2125

Hours

Monday - Friday
8 am to 5 pm
Saturday - Sunday
Closed

  • review rating 5  On time, great service, fair price. Very knowledgeable and honest.

    thumb 1800thehammer
    6/16/2015
  • review rating 5  I've worked with these folks for many years and can recommended them totally. Our septic system is a complicated aerobic-system that requires routine service/monitoring and occasional repair. I'm always impressed with Eco-Safe's responsiveness, professionalism and honesty. I always feel that they have my interests in mind and I appreciate their straight-talk. Recently they replaced a critical component and worked to find the part at the best price.

    thumb Gary Bahl
    9/25/2017
  • review rating 5  Russel answered my email request for service within half an hour and he was able to schedule a service call within two hours. The whole process was fast and easy, I would highly recommend them!

    thumb Megan Beneski
    4/03/2018
  • review rating 5  We have a fairly extensive septic system installed about 15 years ago. Over the years Eco Safe has done an excellent job keeping the system maintained and running smoothly. Any time there is an issue, Eco Safe has been extremely responsive and quick to address and resolve the problem. We've dealt with many service companies in Austin, on a number of different issues at our home, and no company is more responsive than Eco Safe. The techs are always on time, courteous and professional. I highly recommend Eco Safe.

    thumb Kevin R
    12/07/2017